Cancellation & Refund Policy

You agree and acknowledge that you believe in our success story and take our services with confidence. You agree and acknowledge before selecting services and making payment, you have evaluated our services completely as per your requirements. Also, you agree and acknowledge that there is a lot of work involved to achieve every milestone while offering services to you and therefore it shall be very difficult for us to provide any refund.

Further, you agree and acknowledge to notify us immediately for cancellation of a booking request. You shall provide us complete details of booking through our customer care interface. In case your cancellation request is accepted then there shall not be any cancellation fee and we may refund you received amount in 2 weeks’ time from the date of cancellation request accepted. However, if a truck or any other transport vehicle is engaged to carry out transportation of the materials has already been dispatched then your booking request shall not be cancelled and there shall not be any refund from our side. If the truck has reached client location and there is delay in loading per day waiting charges range from 1000 to 5000 depending on vehicle type, if the vehicle is not loaded and returned empty customer had to pay driver fuel charges. For any queries related to refund the amount of cancelled booking, please contact us on +91 90507-90199 or email us at info@loadigi.com

Further, considering the same reasons, you agree and acknowledge that you shall not raise any dispute with payment repository/payment service providers for refunding the payment. In case if you raise any such disputes then you agree, acknowledge and allow us to instruct payment repository/payment service providers to credit payment in our account as per this clause.

Message Us